Ostazak help centre

Support

The Ostazak team can help with accounts, subscriptions, payments, live sessions, and Zoom connections.

We normally respond within two business days.
Contact us Zoom help Accounts and payments

Contact us

Send the issue details and the email associated with your account to [email protected], or use our secure contact form. Never send your password or card details.

Zoom help

If connection fails, confirm that you are signed into the correct Zoom account and approve the requested permissions. To remove access, open the teacher profile and select “Disconnect Zoom account.”

Accounts and payments

We can help with sign-in, profile updates, order status, subscriptions, wallets, and withdrawal requests. Include the order number when contacting us about a payment.